NEW ROLE: Lead UI/UX Designer

BS&T Digital, working exclusively for Trafalgar Travel and Costsaver Tours, are looking for a 1st class Lead UX/UI Designerto join the team. You’ll be part of a team whose sole focus is on Trafalgar’s and Costsaver’s digital efforts so this is very much akin to a client side role.


As the world’s largest guided holiday operator, Trafalgar opens the door to unforgettable travel experiences. They have nearly 70 years experience and more travel awards than anyone else in the industry. From Europe, the Americas, to Asia, Australia and New Zealand, we pride ourselves on enabling their guests to capture the true essence of a destination and see the world from the inside (have a look for yourself what their Guests are saying on trafalgar dot com / reviews).


The marketing team (aka Trafalgar Basecamp) forms a core part of Trafalgar’s strategic vision, and represents a key channel in their global marketing and sales plan. We are looking for a confident, detail-oriented Lead UX/UI Designer to join the team and elevate our global e-commerce websites and other relevant digital properties. You will work in a talented and passionate team alongside, Product Owners, Developers, Content Creators and Marketers. You will need to be able to balance business goals with user needs, crafting interfaces that don’t just work, but delight.


This is a highly visible role as the lead on all things UX - you'll have the experience and vision to interpret complex business requirements and translate them into functional and intuitive solutions to inspire our users and enhance their experiences with Trafalgar which in turn drives additional conversion on site. A typical day could involve researching, wireframing, prototyping, maintaining our design system, creating high-fidelity mockups, usability testing, working with developers or participating in group workshops.


Still interested? How do you stack up against the following?

As the UX/UI evangelist within the business, you will be responsible for driving the importance and necessity of good design with our various internal teamsProvide best practice solutions with complementary industry-standard case studies and/or results to influence and justify design decisionsExecute highly polished UI design while keeping an eye on the User Experience and Design directionCreate user flows, layouts, wireframes and prototypes to communicate UI & UX solutionsBalance business goals, user needs, and implementation considerationsValidate designs with user research and testingPresent your work and thinking to the team and senior stakeholdersProviding leadership, mentoring and direction to the UX/UI teamManaging priorities, workload and stakeholder expectationsEnsure that designs work across devices and browsers - mobile through to desktopIterate on website features using data and user insightsCreate variations for A/B testingParticipate in group workshop sessions and design critiquesMaintaining and building on the design systemWork alongside our brand design team to ensure the UI is consistent with all other digital and print touchpoints


The skills required:

Excellent written and verbal communicationExcellent knowledge of Sketch, Illustrator and PhotoshopStrong knowledge of prototyping software (Invision)UI animation knowledge (Studio, Principle or After Effects)Be confident working independently, with minimal direction at timesTake critique with professionalism, know that it’s all part of achieving the best possible outcome, while still challenging stakeholders and ensuring users are representedExperience working in Agile development teams5+ years crafting User InterfacesExperience designing for the web – browsers, devices and responsive frameworksExperience working on an enterprise level CMSA basic understanding of HTML/CSS/presentational JS


You’ll get bonus points for the following:

Ability to write copyUnderstanding of SEOUnderstanding of accessibility principlesTravel industry experience

The role reports to the VP of Digital and Technology and is based in the centre of beautiful Bromley (15 minutes from London Victoria). An attractive package, along with great benefits such as travel discounts, private medical insurance, two volunteering days per year and a day off on your birthday will be offered to the right candidate.


Fancy your chances?

If you think you’ve got what it takes, please apply with a copy of your CV along with answers to the following questions:

1. What are your salary expectations?

2. What is your current notice period?

3. Do you currently have the right to work in the UK?

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